Client Relationship Manager (Bristol) Apply now

Bristol, UK

Location: Bristol Office
Job type: Full time
Hours: 37.5 hours per week
Closing date: 16 September 2019 

About the role:

The Client Relationship Manager acts as a primary business contact for all clients, finding out what information, products, services or IT solutions the customer requires to meet their business needs, as well as translating their interests internally with production, development and technical teams. In this role you will be responsible for ensuring customer success and helping the company meet current and future customer needs. You will maximize sales opportunities with existing customers and assist in the sales process where necessary.

The successful candidate will be responsible for providing clear, accurate and relevant information to our technical and project teams so will have excellent interpersonal skills, be able to communicate at all levels, be a strong negotiator and have the ability to take the lead. You will need to be flexible as there may be travel involved. Experience working within the IT or financial services industry is essential to support our clients and deliver IT solutions.

With this exciting opening to work with an established and ambitious company, you’ll develop more experience and a greater understanding of the IT industry.

Essential Skills:

  • Customer focused, striving for high customer satisfaction
  • Client management experience
  • A good understanding of technical development lifecycles
  • Excellent interpersonal skills, able to communicate with a wide range of people and manage relationships with clients
  • Demonstrate good collaboration skills
  • Ability to explain complex information in simple terms
  • Well organized, with the ability to plan and prioritize time effectively
  • Take ownership and be a go-getter of information
  • Work well within a team
  • Ability to travel within the UK and overseas.

Desirable:

  • Previous IT management experience
  • UK Driving License.

All applicants must have the right to work in the United Kingdom without restrictions. Proof of eligibility will be required at interview stage.

See the full list of our current employment opportunities here.

Apply now